System Requirements

Category: Installing 4Matrix & Network Related

All data remains in school. 4Matrix is installed locally, and we do not have access to the schools data unless we are providing remote support (for training or technical support etc).   Server Require...

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How do I export data from 4Matrix?

Category: Exporting Data

Most tools provide an Export function in the File menu, in the top left of the display. This will generally provide an .xls file of the data that you see on screen. It is also possible to save to vari...

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Error: Error 26 unable to connect to database

Category: Launching 4Matrix

Check that the Settings file was installed with the Client - go to the 4Matrix folder and check it exists, and that it's larger than 0kb. Go to step 5 if it's not there or shows as 0kb. Open the 4Matr...

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How much does 4Matrix cost?

Category: Sales & Accounts

The standard cost of a one-year licence for 4Matrix is just £1195 +VAT for any size school and any number of users. The cost includes a full year of use, use of our support materials, upgrades which ...

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How do I delete all grades/results for one subject?

Category: Admin Tools

Make sure that you are using the series that you wish to remove the grades from.  Go to Admin > Edit Subjects Select the subject to remove grades from on the left and click Delete in the top right....

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Science not showing in EBacc or Progress 8

Category: Using 4Matrix

If you are finding that Science subjects are not displaying in the EBacc or Progress 8 tools then please check the following: First please go to Help > About 4Matrix and check you’re using version ...

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