Update 126.96.36.199 has been issued today (20th March) which resolves the following issues:
1) An error message appearing on launch saying it cannot load the login screen
2) The SIMS Extract failing at the point of login
3) Key stage 5 grades not importing
If you still receive any of these errors, please ensure you have updated to 188.8.131.52 prior to contacting us.
This article has been moved to a pdf document which can be accessed here:
Please refer to this in the first instance and let us know if you need any further guidance.
Article revised: 14/02/2019
Article ID: 208
Category: Installing 4Matrix & Network Related
Date added: 14/02/2019 15:12:45
Views : 74
Rating (Votes): (6)