If you see an Access Denied message when applying updates please see https://www.4matrix.com/node/9305 and raise a ticket if you need further help. Thank you.
RM schools should set a custom temp folder of C:\Program Files\4Matrix\Temp and set updates to run as the logged in user in the relevant step in the Network Manager wizard.
You should then give staff full control over the 4Matrix client folder on each PC e.g. C:\Program Files\4Matrix
If you are allocating the software using the RM Management Console please enter the following code on the security tab for the 4Matrix package, replacing the word ‘Everyone’ with the name of your staff group:
<object name="C:\Program Files\4Matrix" type="1" action="0">
<ace name="Everyone"mask="0x1F01FF" flags="3"></ace></object>
Note for later: If updates fail after following the instructions above, you may need to use a Launcher Settings file.
You can download a customisable Launcher Settings file from the following links:
Update Mode 1: www.4matrix.com/files/downloads/ls1/LauncherSettings.xml
Update Mode 2: www.4matrix.com/files/downloads/LauncherSettings.xml (note: this must be used with an msi that is later than 18.104.22.168, available from www.4matrix.com/downloads)
Place the LauncherSettings.xml file in C:\Program Files\4Matrix and use Launcher.exe to run 4Matrix. This should solve the problem.
Article ID: 28
Category: Installing 4Matrix & Network Related
Date added: 02/12/2016 17:57:45
Views : 385
Rating (Votes): (12)