Notices 20th March 2019

Update has been issued today (20th March) which resolves the following issues:

1) An error message appearing on launch saying it cannot load the login screen

2) The SIMS Extract failing at the point of login

3) Key stage 5 grades not importing

If you still receive any of these errors, please ensure you have updated to prior to contacting us.

 Settings file is not copying to clients when deploying 4Matrix


Group Policy

The client MSI version (issued in January 2019) or higher, will automatically deploy the Settings file with the installation, provided it resides in the same folder as the client MSI.

Client MSIs that are older than are known to have issues with copying the Settings file, so please try (or higher) before contacting us.

LauncherSettings does not deploy automatically with the MSI, and this will need to be shared separately with users.

A guide to deploying files using Group Policy is available here: 



If you're using SCCM, please see attached PDF.



Article updated: 20/02/2019

settings_file_help.pdf settings_file_help.pdf

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