Update 188.8.131.52 has been issued today (20th March) which resolves the following issues:
1) An error message appearing on launch saying it cannot load the login screen
2) The SIMS Extract failing at the point of login
3) Key stage 5 grades not importing
If you still receive any of these errors, please ensure you have updated to 184.108.40.206 prior to contacting us.
The client MSI version 220.127.116.11 (issued in January 2019) or higher, will automatically deploy the Settings file with the installation, provided it resides in the same folder as the client MSI.
Client MSIs that are older than 18.104.22.168 are known to have issues with copying the Settings file, so please try 22.214.171.124 (or higher) before contacting us.
LauncherSettings does not deploy automatically with the MSI, and this will need to be shared separately with users.
A guide to deploying files using Group Policy is available here: https://www.4matrix.com/help/deploy_file.pdf
If you're using SCCM, please see attached PDF.
Article updated: 20/02/2019
Article ID: 14
Category: Installing 4Matrix & Network Related
Date added: 02/12/2016 15:42:57
Views : 568
Rating (Votes): (7)