Notices 20th March 2019

Update 3.9.5.2 has been issued today (20th March) which resolves the following issues:

1) An error message appearing on launch saying it cannot load the login screen

2) The SIMS Extract failing at the point of login

3) Key stage 5 grades not importing

If you still receive any of these errors, please ensure you have updated to 3.9.5.2 prior to contacting us.


 Forgotten password/no admin user

Solution

If you are unable to log in to the 4Matrix application as an Admin user you will need to contact support and ask for a password reset. 

 
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