Update 126.96.36.199 has been issued today (20th March) which resolves the following issues:
1) An error message appearing on launch saying it cannot load the login screen
2) The SIMS Extract failing at the point of login
3) Key stage 5 grades not importing
If you still receive any of these errors, please ensure you have updated to 188.8.131.52 prior to contacting us.
If you are unable to log in to the 4Matrix application as an Admin user you will need to contact support and ask for a password reset.
Article ID: 33
Category: Launching 4Matrix
Date added: 06/12/2016 11:05:58
Views : 345
Rating (Votes): (12)