Customer Information: Access Denied when applying update

If you see an Access Denied message when applying updates please see and raise a ticket if you need further help. Thank you.

 How do I update my 4Matrix account details?


Go to and click Existing Customers.

Log in using your School ID and Password which were provided when you originally signed up to 4Matrix, If you have forgotten or lost these details, please email us at from an internal school address and ask for them to be resent.

Once logged in, you can edit your details, including your school name and the main contact on your account.

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Article details

Article ID: 131

Category: Sales & Accounts

Date added: 08/12/2016 14:03:18

Views : 165

Rating (Votes): Article rated 3.0/5.0 (12)


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