Customer Information: Update now live (12/11/2019)

This is a significant update, with some new features and fixes. It contains a host of major the provisional 2019 key stage 5 value added coefficients. The full changelog can be downloaded from

Known issues:

We are aware that some users are having trouble applying this update, please see before logging a ticket. Other reported issues:

1) Importing into a custom field doesn't work and the data is not imported (workaround is to enter the values in relevant column in Edit Pupils)

2) If any pupils have a grade of N in the Edit Markbook, Pupil Display won't print for that pupil

 How do I update my 4Matrix account details?


Go to and click Existing Customers.

Log in using your School ID and Password which were provided when you originally signed up to 4Matrix, If you have forgotten or lost these details, please email us at from an internal school address and ask for them to be resent.

Once logged in, you can edit your details, including your school name and the main contact on your account.

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Article details

Article ID: 131

Category: Sales & Accounts

Date added: 08/12/2016 13:03:18

Views : 175

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