Customer Information: Access Denied when applying update

If you see an Access Denied message when applying updates please see and raise a ticket if you need further help. Thank you.

 Notification when update is released


If you would like to receive a notification email each time an update for 4Matrix is released, please add a 'Newsletter' contact to your account at It is possible to add more than 1 contact. The notification will include a change log and we will not use the email address for any other purpose than to notify users of updates and what we deem to be important information, such as results day preparation info.

If you have forgotten your SchoolID and Password, please email from an internal school address and ask for your details to be resent.


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