Customer Information: Update 3.9.6.0 now live (11/10/2019)

This is a particularly significant update. It contains a host of major new features and several improvements, including the provisional 2019 Attainment 8 Estimates. The full changelog can be downloaded from https://www.4matrix.com/files/change/3.9.6.0.pdf


3.9.6.0 Known issues - Please do not log a ticket if your issue is listed here (24/10/2019)

1) Importing data into an existing series causes an error on completing the import (workaround = import into new series)

2) Key Stage 5 Subject Value Added charts not populating with pupils

3) Importing a Missing Qualification causes an error and fails

4) Using the Set Prior Attainment Band option in Edit Markbook for current Y11 is not working as expected


 Error: Outside the Bounds of the Array

Solution

If this shows on clients and when Network Manager is launched, this is usually due to duplicate proxy servers set in the Network Manager.

•Launch SQL management Studio (whichever version the school uses)

•Log in with Sa/Password account details

•On the left, go to Databases > choose the 4Matrix database > tables > and right click dbo.4Matrix

•Go to Edit Top 200 Rows

•You'll see the proxy details appear in the main window

•Right click the cell, and click delete

•Close SQL management

•Re-open Network Manager

•Work through to the step where you set the proxy, and re-enter it

 
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