Accessing 4Matrix from Outside of School (14/07/2020)

Please visit: https://www.4matrix.com/news/remoteaccess

In-light of the current situation, we are extending the free-use period of 4Matrix Infinity for all schools until September 2020.


Import Fixes (14/07/2020)

Error 1: An error occurs when attempting to import data via a spreadsheet into an existing series in which results have already been imported.

Error 2: The Bromcom Extract fails on supplying Bromcom login details.

Please visit https://www.4matrix.com/news/importfix for details on applying a fix.


 Uninstall 4Matrix

Solution

  • To uninstall 4Matrix go to Control Panel > Programs and Features
  • Choose 4Matrix and select Uninstall
  • Choose 4Matrix Network Manager and select Uninstall
  • To delete the 4Matrix database go to Control Panel > Programs and Features and Choose Microsoft SQL Server 2014 Express (or whichever version of SQL you are using) and choose uninstall. 
  • It will prompt you for which instance you’d like to uninstall. Do not do this if you are using it on another instance!
  • Delete any 4Matrix folders and their contents from the drive where you installed 4Matrix
 
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