Customer Information

Our offices will be open from 10am to 4pm throughout the summer holidays. We will be open from 8am to 5pm on GCE and GCSE results days (14 / 15 / 21 / 22 August). Support requests should be submitted via the Helpdesk in the usual way and we will respond as soon as we can.

 Uninstall 4Matrix


  • To uninstall 4Matrix go to Control Panel > Programs and Features
  • Choose 4Matrix and select Uninstall
  • Choose 4Matrix Network Manager and select Uninstall
  • To delete the 4Matrix database go to Control Panel > Programs and Features and Choose Microsoft SQL Server 2014 Express (or whichever version of SQL you are using) and choose uninstall. 
  • It will prompt you for which instance you’d like to uninstall. Do not do this if you are using it on another instance!
  • Delete any 4Matrix folders and their contents from the drive where you installed 4Matrix
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