Customer Information: Update 3.9.6.1 now live (12/11/2019)

This is a significant update, with some new features and fixes. It contains a host of major the provisional 2019 key stage 5 value added coefficients. The full changelog can be downloaded from https://www.4matrix.com/files/change/3.9.6.1.pdf


Known issues: 3.9.6.1

We are aware that some users are having trouble applying this update, please see https://www.4matrix.com/updatefix before logging a ticket. Other reported issues:

1) Importing into a custom field doesn't work and the data is not imported (workaround is to enter the values in relevant column in Edit Pupils)

2) If any pupils have a grade of N in the Edit Markbook, Pupil Display won't print for that pupil


 4Matrix Network Manager does not show Firewall Exceptions

Solution

This may be related to incorrect or corrupt DLL files, but provided the correct exceptions are made, 4Matrix should work without any problems.

The exception rules to make are as follows:

SQL Server service

C:\Program Files (X86)\Microsoft Sql Server\Mssql10_50.Four\Mssql\Binn\Sqlservr.Exe

The part in red will depend on the version of SQL and instance (where Four refers to the name of the database)/

Mssql10_50 is 2008

Mssql12 is 2014

 

SQL Browser Service

C:\Program Files (X86)\Microsoft Sql Server\90\Shared\Sqlbrowser.Exe

 

The part in red will most likely be 90 unless using a very old version of sql server.

 

 
Was this article helpful? yes / no
 

 
Powered by Help Desk Software HESK, in partnership with SysAid Technologies