Customer Information: Update now live (11/10/2019)

This is a particularly significant update. It contains a host of major new features and several improvements, including the provisional 2019 Attainment 8 Estimates. The full changelog can be downloaded from Known issues - Please do not log a ticket if your issue is listed here (24/10/2019)

1) Importing data into an existing series causes an error on completing the import (workaround = import into new series)

2) Key Stage 5 Subject Value Added charts not populating with pupils

3) Importing a Missing Qualification causes an error and fails

4) Using the Set Prior Attainment Band option in Edit Markbook for current Y11 is not working as expected

 Error: SQL server fails to install


This can usually be resolved by running the SQL installer outside of the 4Matrix Network Manager wizard.

Go to drive:\4Matrix\Files and you'll see SQL_2014.exe

Run it and make sure that you choose to use MIxed Authentication mode when asked. The install will take longer than if running via the 4Matrix installer, but it will provide a more detailed explanation if it fails again.

Once complete, go back to the 4Matrix install, go back a step and choose to use an existing server - choose the one you have just created manually. 

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