Accessing 4Matrix from Outside of School (14/07/2020)

Please visit: https://www.4matrix.com/news/remoteaccess

In-light of the current situation, we are extending the free-use period of 4Matrix Infinity for all schools until September 2020.


Import Fixes (14/07/2020)

Error 1: An error occurs when attempting to import data via a spreadsheet into an existing series in which results have already been imported.

Error 2: The Bromcom Extract fails on supplying Bromcom login details.

Please visit https://www.4matrix.com/news/importfix for details on applying a fix.


 Error: Disapplied does not belong to table

Solution

This is because Stored Procedure GetAllPupilsForSeries does not exist. This will require a 4Matrix Support Agent to fix using SQL:

 

Alter: InsertResult

Alter: InsertSubject

Alter: ClearDatabase

Alter: GetSubject

Alter: UpdateResult

Alter: UpdateSubject

Create: GetAllPupilsForSeries

Alter: GetAllSubjectsExtended

 

Set version number to most recent -1 then restart 4Matrix.

This problem has been linked to using an old msi (pre-2014) to install 4Matrix on to new clients, which prompts 4Matrix to download and install multiple updates when launched. We recommend upgrading the 4Matrix Network Manager as soon as possible to generate the latest msi. There are instructions at http://www.4matrix.com/help/update_network_manager.pdf 

 
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