Our offices will be open from 10am to 4pm throughout the summer holidays. We will be open from 8am to 5pm on GCE and GCSE results days (14 / 15 / 21 / 22 August). Support requests should be submitted via the Helpdesk in the usual way and we will respond as soon as we can.
This is because Stored Procedure GetAllPupilsForSeries does not exist. This will require a 4Matrix Support Agent to fix using SQL:
Set version number to most recent -1 then restart 4Matrix.
This problem has been linked to using an old msi (pre-2014) to install 4Matrix on to new clients, which prompts 4Matrix to download and install multiple updates when launched. We recommend upgrading the 4Matrix Network Manager as soon as possible to generate the latest msi. There are instructions at http://www.4matrix.com/help/update_network_manager.pdf
Article ID: 5
Category: Launching 4Matrix
Date added: 18/11/2016 12:16:13
Views : 175
Rating (Votes): (12)