Notices 20th March 2019

Update 3.9.5.2 has been issued today (20th March) which resolves the following issues:

1) An error message appearing on launch saying it cannot load the login screen

2) The SIMS Extract failing at the point of login

3) Key stage 5 grades not importing

If you still receive any of these errors, please ensure you have updated to 3.9.5.2 prior to contacting us.


 Backing up the 4Matrix database

Solution

You can make a backup of your 4Matrix database at any time using the Backup & Restore function in the 4Matrix Network Manager. If you receive an error when making a backup, choose Make Current User Admin and then try again. If you cannot see this option, you may need to update your Network Manager, which is covered in a separate, related article.

 

Running Scheduled Backups

 

  • Using Windows Task Scheduler, create a new Basic Task 
  • Set the Trigger accordingly (i.e. the time and frequency of the process)
  • Set the Action to Start a Program
  • In the Program/Script field, select 4Matrix Network Manager
  • Set the Argument to \backup

 

The default location for the backup file to be saved to is (Drive):\4Matrix\Databases\Backups

This can be changed by adding a text file to this folder called REDIRECT.txt - open this file and type the folder path that you wish to use instead e.g. I:\New folder

 

It is also possible to specify a maximum number of databases to keep at any one time in order to persevere disk space. In (Drive):\4Matrix\Databases\Backups create a text file called AUTO-DELETE.txt - open this file and type a number, which will refer to the number of days.

So, if you type 30, then a backup will be created every day for 30 days. On the 31st day, a new backup will be created but the very first backup will be deleted.

 
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