Customer Information: Update 3.9.6.1 now live (12/11/2019)

This is a significant update, with some new features and fixes. It contains a host of major the provisional 2019 key stage 5 value added coefficients. The full changelog can be downloaded from https://www.4matrix.com/files/change/3.9.6.1.pdf


Known issues: 3.9.6.1

We are aware that some users are having trouble applying this update, please see https://www.4matrix.com/updatefix before logging a ticket. Other reported issues:

1) Importing into a custom field doesn't work and the data is not imported (workaround is to enter the values in relevant column in Edit Pupils)

2) If any pupils have a grade of N in the Edit Markbook, Pupil Display won't print for that pupil


 Restart SQL Services

Solution

To restart the SQL service;

  • Right click My Computer
  • Click Manage
  • Go to Services and Applications
  • Click Services
  • Scroll down to find your SQL server, right click, and go to Start
 
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