Customer Information: Update now live (12/11/2019)

This is a significant update, with some new features and fixes. It contains a host of major the provisional 2019 key stage 5 value added coefficients. The full changelog can be downloaded from

Known issues:

We are aware that some users are having trouble applying this update, please see before logging a ticket. Other reported issues:

1) Importing into a custom field doesn't work and the data is not imported (workaround is to enter the values in relevant column in Edit Pupils)

2) If any pupils have a grade of N in the Edit Markbook, Pupil Display won't print for that pupil

 When calculating Progress 8, can the spare English grade count in the EBacc basket?


No - if a pupil is entered for both English Language and Literature, the higher of the 2 grades is doubled and the 'spare' grade can only count in the Other/Open basket (provided there are not 3 other higher grades from other subjects that can also count here).

If a single English subject is entered for, this can only count in the English basket and it is not doubled.

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