Customer Information: Update now live (11/10/2019)

This is a particularly significant update. It contains a host of major new features and several improvements, including the provisional 2019 Attainment 8 Estimates. The full changelog can be downloaded from Known issues - Please do not log a ticket if your issue is listed here (24/10/2019)

1) Importing data into an existing series causes an error on completing the import (workaround = import into new series)

2) Key Stage 5 Subject Value Added charts not populating with pupils

3) Importing a Missing Qualification causes an error and fails

4) Using the Set Prior Attainment Band option in Edit Markbook for current Y11 is not working as expected

 Unhandled Exception error after completing spreadsheet import


This is usually related to either the formatting in the original spreadsheet or a corrupt map file.

In Excel, copy the sheet you're working with and paste the data into a new sheet using Paste > Values. This will strip the file of all formatting and show any hidden columns. Make any changes that may now be required. 

Refresh 4Matrix using File > Open Windows > Close All Windows and start the import again.

If it continues fail, and you're using a map file, please try again and disregard the map file. As a quick test, try importing just 1 subject column (with your basic pupil details) and check that it works. You could also create a new map file if you have a series with the same subjects using Admin > Edit Subjects > Create Map from within the relevant series.

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