Customer Information: Update now live (11/10/2019)

This is a particularly significant update. It contains a host of major new features and several improvements, including the provisional 2019 Attainment 8 Estimates. The full changelog can be downloaded from Known issues - Please do not log a ticket if your issue is listed here (24/10/2019)

1) Importing data into an existing series causes an error on completing the import (workaround = import into new series)

2) Key Stage 5 Subject Value Added charts not populating with pupils

3) Importing a Missing Qualification causes an error and fails

4) Using the Set Prior Attainment Band option in Edit Markbook for current Y11 is not working as expected

 I can't find a qualification when mapping


There are over 8000 qualifications in the 4Matrix database, but in some cases, you might find that the one you're after is missing.

The first thing to do is search by QAN - that's the unique 8 digit code assigned to each qualification. Make sure that you don't include the '/' symbols, so it will read like this: 60001122

If it is not there, there are 2 options:

  1. If it is a single qualification which is missing, please submit a missing qualification request here

  2. If you have a list of missing qualifications, write them out in a list in Excel and paste them into 4Matrix, using Admin > Tools > QAN Checker. Export the list and email it to us.

Was this article helpful? yes / no

Powered by Help Desk Software HESK, in partnership with SysAid Technologies