Customer Information: Update now live (12/11/2019)

This is a significant update, with some new features and fixes. It contains a host of major the provisional 2019 key stage 5 value added coefficients. The full changelog can be downloaded from

Known issues:

We are aware that some users are having trouble applying this update, please see before logging a ticket. Other reported issues:

1) Importing into a custom field doesn't work and the data is not imported (workaround is to enter the values in relevant column in Edit Pupils)

2) If any pupils have a grade of N in the Edit Markbook, Pupil Display won't print for that pupil

 Borderline Analysis blue grades/cells


Grades/cells in blue indicate that they are excluded from measures. There are 3 possible reasons that grades are excluded:

  • The student can only have the 2 highest vocational courses included in the Performance Measures in 2014 and 2015, and 3 from 2016
  • The subject does not count for the cohort that you're working with
  • The student has two subjects with the same subject discount code or is affected by Pathway Discounting. You can view a discount code for a grade in the ‘Border Analysis’ screen by selecting the grade and clicking on ‘Selected Qualification’ near the top right.


The last update to include changes to overall qualification statuses was issued in October 2017, and this included all approved 9-1 qualifications for 2017 and 2018.

It is possible that the qualification is not set up correctly. You can check the status of a qualification using the relevant document in the DfE's list of approved qualifications. If you need to need to check and amend the status in 4Matrix, use Admin > Edit Quals, select the subject on the left and use the table in the bottom right to change the variables.

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