The issue with the 184.108.40.206 client MSI not installing and saying it cannot start the Update Service has now been resolved. Please re-download the MSI and use the latest version to deploy 4Matrix.
Our offices will be closed for 1 day on Thursday 12th December, re-opening at 9am on Friday 13th December. Support requests should be submitted through the Helpdesk in the usual way and we will respond as soon as we can.
It is possible to simply remove a pupil from analysis in the active series by marking them as 'Off Roll' using Admin > Edit Pupils, select the pupil and go to Actions > Mark as Off Roll.
Alternatively, you can remove them from a series, or all series, using Actions > Delete Pupil. A pop-up will appear asking you if you want to remove them from the active series only or all series.
In situations where a pupil has left the school but is included in older series, we recommend keeping them in the older series because it is a record of whole-school performance from that moment in time.
Article ID: 80
Category: Admin Tools
Date added: 07/12/2016 12:33:12
Views : 225
Rating (Votes): (13)