Summer Holidays Support Hours

From Monday 20th July to Wednesday 2nd September, our support services (tickets, live chat and telephone) will be available from 9am to 3pm.

We will provide extended support hours during results days as follows:

  • Wednesday 12th August (GCE Results): 8:00am to 5:00pm
  • Thursday 13th August (GCE Results): 8:00am to 5:00pm
  • Wednesday 19th August (GCSE Results): 8:00am to 5:00pm
  • Thursday 20th August (GCSE Results): 8:00am to 5:00pm

 

4Matrix Desktop update 3.9.9.1 now available (11/12/2024)

4Matrix Desktop update 3.9.9.1 is now available, and includes the following changes:

  • Provisional 2024 Attainment 8 Targets
  • Provisional 2024 EBacc Value Added Targets
  • Provisional 2024 KS4 Subject Value Added targets, based on the DfE’s subject transition matrices
  • Qualification updates for 2024, 2025 and 2026
  • Various bug fixes and tweaks

This information is available in the standard changelog format in this article.

4Matrix should detect and apply the update automatically. Should you encounter any issues with the update applying automatically, please refer to our dedicated knowledgebase article in the first instance, and log a ticket if you require further assistance. 

 

18/12/2024