Customer Information: Access Denied when applying update

If you see an Access Denied message when applying updates please see and raise a ticket if you need further help. Thank you.

 Can I use 4Matrix from home?


4Matrix Infinity is the new web-browser version of 4Matrix and it is being rolled out to schools now (Spring 2019). It currently includes a selection of the main headline tools found in 4Matrix Desktop and a brand-new Seating Plan tool.

It is in BETA and we are encouraging more schools to get involved. To get started, please send an email to to register your interest. 

To access the 4Matrix Desktop application outside of school, this can be achieved via a remote connection onto a PC in school which uses 4Matrix.

There is also a Microsoft Application called Remote Desktop that allows access to work resources from an external location.


Last revised: 19/02/2019

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