1) ***Our offices will be closed for a day on Thursday 13th December. We will re-open as normal from 9am on Friday 14th December.***
2) No Progress 8 for Y7, Y8 or Y9? Please see http://www.4matrix.com/node/6222
3) For Subject Progress 8 scores reporting as NaN or -∞ please see http://www.4matrix.com/node/6178
4) For Key Stage 5 Value Added issues after applying updates 126.96.36.199 and 188.8.131.52 please see http://www.4matrix.com/node/6229
5) If you do not receive email confirmation when submitting a ticket or any form of response within 3 hours, please check your junk/spam folder.
This article has been moved to a PDF document which can be found at this link:
Please work through this self-help guide in the first instance and contact us using the ticket-logging system if you require further assistance.
Article ID: 23
Category: Installing 4Matrix & Network Related
Date added: 02/12/2016 16:30:16
Views : 1099
Rating (Votes): (7)