Customer Notices (Updated 5th December)

1) ***Our offices will be closed for a day on Thursday 13th December. We will re-open as normal from 9am on Friday 14th December.***

2) No Progress 8 for Y7, Y8 or Y9? Please see http://www.4matrix.com/node/6222 

3) For Subject Progress 8 scores reporting as NaN or -∞ please see http://www.4matrix.com/node/6178

4) For Key Stage 5 Value Added issues after applying updates 3.9.4.8 and 3.9.4.9 please see http://www.4matrix.com/node/6229

5) If you do not receive email confirmation when submitting a ticket or any form of response within 3 hours, please check your junk/spam folder.


 Key Stage 5 Value Added errors after update 3.9.4.8/3.9.4.9 (November 2018)

Solution

After applying updates 3.9.4.8 and 3.9.4.9 (November 2018), the key stage 5 Value Added tool may appear 'broken' and the following may be seen:

1) Yellow/orange warning triangles throughout the VA tool

2) All pupils have the same estimates as each other in the same subject

3) Value Added scores appear to be much lower than before

The reason for all of the above is because we have added the DfE's latest methodology for KS4 APS which is now based on 9-1 points, not QCA points. This is how VA is calculated in the provisional Ready Reckoner, issued in October 2018, for the 2017/18 Y13 cohort.

Please refer to https://www.4matrix.com/help/ks5_va_2018.pdf for guidance with re-importing your KS4 APS data and raise a ticket if you require further assistance. 

 
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