1) ***Our offices will be closed for a day on Thursday 13th December. We will re-open as normal from 9am on Friday 14th December.***
2) No Progress 8 for Y7, Y8 or Y9? Please see http://www.4matrix.com/node/6222
3) For Subject Progress 8 scores reporting as NaN or -∞ please see http://www.4matrix.com/node/6178
4) For Key Stage 5 Value Added issues after applying updates 126.96.36.199 and 188.8.131.52 please see http://www.4matrix.com/node/6229
5) If you do not receive email confirmation when submitting a ticket or any form of response within 3 hours, please check your junk/spam folder.
Please ensure you have applied the appropriate 'Subject Tag' to your subjects using the client 4Matrix > Admin > Edit Subjects tool.
Subject and Staff can be managed in the Admin > Edit Timetable tool.
Subject and staff tags can be applied to subjects and classes using Admin > Edit Subjects and Admin > Edit Classes.
Please contact us if you require assistance in relation to this.
Article updated: 06/12/2018
Article ID: 200
Date added: 29/11/2018 16:31:02
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