Customer Information: Access Denied when applying update

If you see an Access Denied message when applying updates please see https://www.4matrix.com/node/9305 and raise a ticket if you need further help. Thank you.


 4Matrix Infinity Error: Underlying provider failed to open error while logging in

Solution

This error might occur if the connection strings are invalid.

Please ensure you can connect to the database using the given credentials.

You can find and validate the database connections in the Features view (search for connection strings) of IIS manager. 

 
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