Customer Information: Update now live (11/10/2019)

This is a particularly significant update. It contains a host of major new features and several improvements, including the provisional 2019 Attainment 8 Estimates. The full changelog can be downloaded from

 4Matrix Infinity Error: Underlying provider failed to open error while logging in


This error might occur if the connection strings are invalid.

Please ensure you can connect to the database using the given credentials.

You can find and validate the database connections in the Features view (search for connection strings) of IIS manager. 

Was this article helpful? yes / no

Powered by Help Desk Software HESK, in partnership with SysAid Technologies