Customer Information

Our offices will be open from 10am to 4pm throughout the summer holidays. We will be open from 8am to 5pm on GCE and GCSE results days (14 / 15 / 21 / 22 August). Support requests should be submitted via the Helpdesk in the usual way and we will respond as soon as we can.

 Error when trying to paste FFT Extract into 4Matrix


This may be for 2 reasons;

  • Make sure that you have not edited the downloaded file in any way
  • Check that it is the right extract - you need to use the option for Pupil Information in FFT Aspire
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